Taking into account that unwanted goods are returned unused, unopened and are in a state suitable for subsequent resale within 7 days of the original delivery.
We will exchange your purchase and pay the return delivery costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the delivery costs. No returned merchandise will be accepted without a “Return Authorization”. We will credit you in the same manner as your original payment within 14 days of receiving the returned item.

Post securely, authorized returns to the following address:

Brand Root Distribution
PO Box 2153 Jukskei Park

For questions regarding our return policy please contact us at  or call 078 974 7177.